Returns, made simple.
Need to return your panel? Start here.
Start a return →
Log your return with your order number and email. Takes two minutes.
Track a return →
Already have a reference? Check progress or respond to a request.
Before you start
- Returns are accepted within 90 days of delivery.
- Keep the original box and packaging intact — please don't write on the box.
- All parts and accessories must be included; missing items carry a replacement cost.
- Faulty panel? You're covered by our 3–5 year warranty — contact support first and we'll look after you.